Responsible Gaming

Adda97 — Responsible Gaming Part of Our Culture

Gaming is meant to be fun, not stressful. At adda97, we believe every player deserves to enjoy games in a safe and healthy environment. Our responsible gaming tools and guides are here to help you do exactly that.

24/7 Support Services
18+ Adults Only
5 Safety Tools
100% Player Protection
Why Responsible Gaming Important?

Online gaming is a popular form of entertainment for millions of people. But like any leisure activity, it can become a problem rather than a pleasure when it goes unchecked. At adda97, we treat responsible gaming not just as a policy, but as a core value of our platform.

Responsible gaming means playing on your own terms, within your means, without it affecting your daily life. When you sense that gaming is no longer just entertainment, that is when it is time to seek help. adda97 is ready to be there for you at that moment.

Every player is different. Some play once a week, others every day. But one thing applies to everyone — gaming should never become a way to escape life's stress or pain. If you ever find yourself chasing losses or hiding your gaming from family and friends, that is your warning sign.

Keep in Mind: Gaming is just one form of entertainment. Never use it as a way to try to recover money you have lost.

Adda97 is committed to creating a safe environment for players in Bangladesh. By combining technology with human support, we've built a system that puts you in control of your own gaming habits.

The core principles of responsible gaming are: setting a budget and sticking to it, defining time limits, and keeping an eye on your mental state. adda97's tools help you stay safe on all three fronts.

Remember — asking for help is not a sign of weakness; it takes real courage. adda97 is always here for you, no matter what.

Quick Self-Check
Are you spending beyond your budget?
Yes — Get Help No — I'm fine
Gaming in secret from your family?
Yes — Get Help No — I'm fine
Chasing losses with bigger bets?
Yes — Get Help No — I'm fine
Is gaming affecting your sleep or work?
Yes — Get Help No — I'm fine

If you answered "yes" to most of these, please reach out to our support team.

Our Responsible Gaming Tools

Adda97 gives you powerful tools to stay in control of your gaming habits.

Deposit Limit Setting

Set your own daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately — but increasing it requires a 7-day waiting period, which is there to protect you.

Time Limits & Reminders

Decide how long you will play before each session starts. Once that time is up, adda97 will automatically remind you. No more losing track of time.

Take a Break (Cool-Off)

If you feel like you need a break, you can temporarily suspend your account for any period between 24 hours and 6 weeks. No promotional emails will be sent during this time.

Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can fully exclude yourself from the platform for anywhere between 6 months and 5 years. This decision takes effect immediately and cannot be reversed.

Gaming History & Reports

You can view your complete gaming history, win/loss records, and spending statistics at any time. Stay aware of your own habits.

24/7 Support

Our responsible gaming team is available 24/7. Reach out via live chat or email for any concerns — no judgment, just support.

Gaming Set Limits Guide

Adda97 offers several types of limits you can set. Check the table below to find the right tool for you.

Safety Tools Duration Status
Daily Deposit Limit 24 Hours Active
Weekly Deposit Limit 7 Days Active
Monthly Deposit Limit 30 Days Active
Session Time Limit Custom Active
Cool-Off Break 1–42 Days Active
Self-Exclusion (Short) 6 Months–1 Year Active
Self-Exclusion (Long) 2–5 Years Active
Loss Limit Daily/Weekly Coming Soon
Limits How to Set It Up

Set your gaming limits in just a few simple steps.

  • 1 Log In — Log in to your adda97 account.
  • 2 Account Settings — Click the profile icon and navigate to "Responsible Gaming".
  • 3 Choose a Tool — Choose what you need: a deposit limit, a time limit, or a break.
  • 4 Enter amount/duration — Enter a limit or duration that works for you.
  • 5 Confirm — Your limit will take effect immediately and you will receive a confirmation by email.
  • 6 Review — Review your limits and gaming history at least once a month.

Lowering your limit takes effect immediately, but increasing it will only apply after 7 days — this is intentional, to protect you.

Self-Exclusion — Learn More

When gaming feels like it is getting out of control, self-exclusion is the most powerful step you can take.

How Does Self-Exclusion Work?

Activating self-exclusion fully closes your account. During this period, no deposits, bets, or gameplay are possible. All promotional communications will be stopped.

What Happens When It Expires?

Your account will not reopen automatically when the self-exclusion period ends. You will need to apply yourself and go through a 7-day cooldown period.

What Happens to Your Balance?

When you activate self-exclusion, you will be given the opportunity to withdraw any balance in your account. Bonus funds will be forfeited, but your real-money balance will be returned to you.

Important: Once self-exclusion is active, it cannot be cancelled before the chosen period ends. Please make this decision with full awareness.

Frequently Asked Questions — Responsible Gaming

Not at all. Responsible gaming means enjoying games in a fun, safe way that stays within your means. adda97 wants you to enjoy gaming for the long haul — these tools exist to make sure that happens.

Yes — lowering your limit takes effect immediately. However, if you want to increase your limit, you will need to wait 7 days. This rule is intentional, to prevent impulsive overspending.

No. If self-exclusion is active on your adda97 account, any attempt to open a new account under the same identity will be automatically detected and blocked. We do not compromise on this.

You can report a family member's gaming addiction to our support team. We will take the necessary steps in strict confidence and connect you with professional support resources.

Absolutely not. adda97 strictly enforces an 18+ policy. Age is verified at registration and identity documents are checked through the KYC process. Any account found to belong to a minor is closed immediately.

A Cool-Off is a short-term break (1 to 42 days) where your account reactivates automatically once the period ends. Self-exclusion is a longer-term measure (6 months to 5 years) where your account stays closed until you actively apply to reopen it.
Responsible Gaming Tips

Follow these habits for a consistently enjoyable experience at adda97 over the long term.

  • Set Your Budget First — Decide how much you are willing to spend before you start playing. Stop when you reach that limit.
  • Track Your Time — Use a timer. Take a break every hour — go for a walk or get a glass of water.
  • Know Your State of Mind — Don't play when you're angry, upset, or stressed. Make decisions with a clear head.
  • Losses Are Normal — Winning and losing are both part of gaming. Don't chase your losses with bigger bets.
  • Spend time with family and friends — Gaming is a part of life, not the whole of it.
  • Don't Hesitate to Seek Help — If you experience any issues, contact adda97 Support.
Caution Warning Signs

If you notice any of the following signs, seek help right away.

  • Borrowing money beyond your budget to keep playing
  • Lying to family or colleagues to make time for gaming
  • Feeling restless or anxious when you cannot stop gaming
  • Prioritizing gaming over eating, sleeping, or your health
  • Placing increasingly large bets to try to recover losses
  • Gaming causing harm to your work, studies, or relationships

Get help now: Contact our support team — [email protected]

Safe & Responsible Gaming

Play responsibly,
Enjoy the Fun at adda97

Adda97 ensures a safe, fair, and responsible gaming environment for you. Use our tools, play within your limits, and enjoy the experience.

18+ only. If you need help, please reach out.

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