Adda97 — Terms and Conditions Complete Guide

These Terms and Conditions apply to the use of the adda97 platform (https://adda97.win) and all its services. adda97 is an internationally licensed online gaming platform providing entertainment services to users in Bangladesh.

Adda97 reserves the right to update these Terms and Conditions at any time. A notice will be posted on the website before any changes take effect. Continued use of the platform after changes are made will be considered acceptance of the updated terms.

• These Terms and Conditions are available in both English and Bengali; in the event of a dispute, the Bengali version shall prevail.
• These Terms and Conditions form the agreement between the user and adda97 for personal entertainment purposes.
• adda97 reserves the right to restrict or revoke access for users from any region.
• All content, logos, and trademarks on the platform are the intellectual property of adda97.

You must be 18 years of age or older to create an account on adda97. Providing accurate and truthful information at registration is mandatory. Submitting false or incorrect details may result in immediate account closure.

Only one account is permitted per person. If the same individual creates multiple accounts, all accounts will be suspended and any accumulated balance may be forfeited. adda97 reserves the right to verify identity through a KYC (Know Your Customer) process.

• You must provide your correct name, date of birth, and contact details at the time of registration.
• Keeping your password secure is solely your responsibility.
• Sharing your account with or allowing another person to use it is strictly prohibited.
• Any suspicious login or unauthorized access must be reported to support immediately.
• A copy of your National ID or passport may be requested for KYC verification.

Deposits on adda97 can be made easily via Mobile Banking, Nagad, and Rocket. All transactions are processed through secure SSL encryption. A minimum deposit amount applies for each payment method and is listed on the respective payment method page.

Your account must be fully verified before any withdrawal can be processed. Winnings derived from bonuses are subject to specific wagering requirements before they can be withdrawn. Withdrawal requests are typically processed within 24–72 hours.

• Deposited funds will only be returned to the registered payment method used.
• adda97 monitors all transactions to prevent money laundering.
• Your bank or mobile banking provider's own fees may apply.
• adda97 reserves the right to place payments on hold and conduct verification for any suspicious transactions.
• Multiple withdrawal requests may be in process at the same time.

Adda97 offers a range of bonuses and promotional deals — including welcome bonuses, deposit bonuses, cashback, and free spins. Each bonus has its own terms and conditions, which are detailed on the relevant promotion page.

Withdrawing winnings earned from a bonus typically requires completing a specified number of wagering rounds. Attempting to withdraw before meeting the wagering requirements may result in the bonus being cancelled.

• Each bonus offer may only be claimed once per account.
• Please read the applicable terms and conditions before claiming any bonus.
• Using multiple bonuses simultaneously is not permitted unless explicitly stated otherwise.
• adda97 reserves the right to modify or cancel any promotion at any time.
• If bonus abuse is detected, the bonus will be removed from the account.

All games on adda97 are powered by internationally certified RNG (Random Number Generator) technology, ensuring every outcome is completely random and unbiased. Live Casino games are streamed directly from licensed studios.

In the event of a technical issue or server outage during gameplay, adda97 reserves the right to review the relevant round and determine the outcome accordingly. Bets on games cancelled due to a technical error will be refunded to the user's account.

• The use of any software or bots during gameplay is strictly prohibited.
• If you have any concerns about a game outcome, you may raise the matter with our support team.
• Minimum and maximum bet limits are listed on each game's page.
• adda97 is not liable for any internet disconnection that occurs during gameplay.

Certain activities are strictly prohibited on the adda97 platform. Violations may result in account termination, forfeiture of funds, and legal action where applicable.

• Using the platform for money laundering or any illegal financial activity.
• Using automated bots or hacking software to play games.
• Creating multiple accounts to take advantage of bonus offers.
• Attempting unauthorized access to another user's account.
• Deliberately exploiting technical glitches on the platform.
• Assisting minors in accessing or using the platform.
• Registering with a false identity or using a third party's information.

Adda97 believes gaming should be purely for entertainment. We place the highest importance on the well-being and mental health of our users, which is why we have a range of tools and measures in place to promote responsible gaming.

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Cooling-Off Period: Take a temporary break from gaming whenever you need.
• Reality Check: You will receive a reminder after extended play sessions.

Adda97 reserves the right to temporarily suspend or permanently close any account without prior notice under the circumstances listed below. If an account is closed, any verified balance will generally be refunded; however, bonus balances may be forfeited.

• If evidence of a Terms and Conditions violation is found.
• If there is suspicion of fraudulent or deceptive activity.
• If KYC verification has not been completed.
• At the user's own request — an account can be closed at any time.

If you wish to close your account, please contact our support team. All pending withdrawals will be processed before the account is closed.

Adda97 treats the protection of user personal data as its top priority. We do not share your personal information with any third parties, except where required by law.

To learn more about our full privacy policy Privacy Policy Visit the page.

• All data is protected with 256-bit SSL encryption.
• Payment information is never stored on adda97's servers.
• A separate policy governs the use of cookies.
• Users may request to view or delete their personal data at any time.

For any dispute or complaint, please contact our customer support team first. We always aim to provide a prompt and fair resolution. If the support team is unable to resolve the matter, it will be escalated to a higher authority.

• An initial response will be provided within 48 hours of a complaint being submitted.
• Complex matters are targeted for resolution within 7 business days.
• adda97's decision shall be considered final and binding in all dispute resolution matters.
• Assistance from an approved third-party mediator may be sought when necessary.