Adda97 — Your Privacy Our priority

Adda97 is an international-standard online gaming platform serving users in Bangladesh and around the world. We believe user privacy is a fundamental right. This Privacy Policy explains how we collect, store, use, and protect your personal information.

This Privacy Policy applies to adda97's website, mobile app, and all digital services. Any information generated when you register, play games, make payments, or contact customer support falls under this policy.

• This policy applies to all registered and unregistered users.
• All users of adda97's services agree to be bound by this policy.
• Our Privacy Policy is developed in line with international standards.
• Our support team is always available to answer any questions about this policy.

Adda97 collects user information in several ways. Some data is provided directly by you — such as during registration — while other data is collected automatically, such as your browsing behavior and device information. We only collect what is necessary to provide and improve our services.

Adda97 never stores your full payment card number or CVV. All payment processing is handled entirely through PCI-DSS compliant third-party payment gateways.

• Only the information strictly necessary is requested during registration.
• Documents submitted for KYC verification are stored on secure servers.
• Data collected through cookies and tracking technologies is used solely to improve the platform.
• Detailed financial transaction information is never shared with third parties.

Adda97 uses the information it collects only for the specific purposes listed below. We never use your data for any other purpose without your consent. Our goal is to keep your gaming experience safe, personalized, and uninterrupted.

• Account management: Registration confirmation, identity verification, and login security.
• Payment Processing: Managing deposit, withdrawal, and transaction history.
• Promotions & Bonuses: Customizing relevant offers for you.
• Customer Support: Support request processing and issue resolution.
• Fraud Prevention: Detecting and blocking suspicious activity.
• Legal compliance: Meeting regulatory requirements.
• Platform Improvement: Analyzing and improving the user experience.

Adda97 protects your data using industry-leading technology. Our servers are hosted in internationally certified data centers with 24/7 security. Every data transmission is encrypted with TLS 1.3.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall Protection: A multi-layer firewall system is active at all times.
• Two-Factor Authentication: Two-factor authentication is available for account access.
• Regular Audits: Regular system audits conducted by third-party security experts.
• Data Backup: Encrypted backups are stored across multiple locations.
• Retention Period: Up to 5 years after account closure, as required by law.

Adda97 does not generally share your personal information with third parties. However, limited data may be shared with trusted partners who are required to operate within our privacy standards in order to deliver our services.

• All third-party partners are bound by our data protection agreements.
• No information is voluntarily disclosed to any government agency without a legal obligation.
• adda97 never sells, rents, or leases your data.

Adda97's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience. We use three types of cookies.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional cookies: Used to remember your preferences and language settings.
• Analytics Cookies: To understand and improve how the platform is used — you can turn these off at any time.

As an adda97 user, you have several important rights regarding your personal data. We are committed to upholding these rights and aim to respond to any request within 30 days.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that the use of your data be restricted in certain cases.
• Right to Portability: You may request your data in a structured, portable format.
• Right to object: You can object to the processing of your data for specific purposes.

To exercise these rights, contact our support team. Please note that certain data may need to be retained for a specified period due to legal obligations.

Adda97 strictly prohibits use of the platform by anyone under 18. We do not knowingly collect or store information from minors. If we become aware that a minor has accessed our platform, their account will be immediately closed and all associated data will be deleted.

• Age verification is carried out at the point of registration.
• Age verification is carried out as part of the KYC process.
• Any data found to belong to a minor is deleted immediately.

Adda97 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or an in-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

• You will be notified 30 days in advance of any major changes.
• The latest version of this policy will always be available on this page.
• Archives of previous versions are available upon request.

For any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us. Our Data Protection Team is always here to help.

• Response time: typically within 72 hours.
• Support is available in both Bengali and English.
• Requests to delete or correct data will be processed within 30 days.